Information & support enquiries If you have a question about dystonia, our services or any other information and support related enquiries then please fill out this form and a member of our team will be in touch. Current response time All our enquiries are triaged by a member of the team and directed to the most relevant member of staff. We respond to people as quickly as possible and response time may vary though we aim to respond to all online enquiries within 5 working days. Please note the Dystonia UK team are not medically qualified so it is always best to direct these types of questions to your GP or primary medical team. If your message is of a complex nature or relating to benefits entitlement, for example, we'll do our best to answer it fully. However, please note often these are best directed to other specialist organisations and you may be signposted to them. Emergency help If you require emergency help do not delay reaching out. Call 999 or speak to someone 24/7 at Samaritans by calling 116 123. Supporter enquiries If you are a Dystonia UK supporter and wish to get in touch regarding your membership or donations please use our supporter enquiries form.